Is There a Charles & Keith Online Store for the Philippines?
Yes. Charles & Keith is a Singapore fashion brand known for shoes and bags, and it has widened into belts, sunglasses, jewellery and tech accessories. It runs an official Philippine online store, and the brand's shipping page says all online orders are currently shipped from Singapore.
That means you shop in pesos on the Philippine site, but your parcel crosses the border. Delivery times, import charges and returns work differently from a local store or a marketplace. This guide covers each part so you do not get surprised at checkout.
Placing a Charles & Keith Order, Step by Step
- Open the Philippine site. Go to charleskeith.com/ph so prices, payment options and shipping rules match the Philippines.
- Pick your item and size. Check the brand's size guide. Returns cost money, so sizing matters.
- Add it to your bag. Putting an item in your bag does not reserve it, so stock can run out before checkout.
- Create an account. The brand recommends it for faster checkout, order tracking and a wish list.
- Enter your code and pay. Apply any promo code before you pay, since changes after processing are not allowed.
- Check your email. A confirmation should arrive within about 15 minutes. If it does not, the site says your order was not received.
Browse bags, shoes and accessories on the official site through our link.
What It Really Costs
Your total is the item price plus shipping, plus any duties and taxes collected on delivery. Here is how each piece works on the Philippine site.
| Cost | What the site says | What to do |
|---|---|---|
| Items | Prices shown in pesos on the PH site | Check the final price at checkout |
| Standard shipping | ₱275, free from ₱5,000, with tracking (as read on Nov 7, 2026) | Confirm the fee and threshold at checkout |
| Duties and taxes | Excluded. Payable to the courier on delivery if charged | Keep cash or a payment method ready for delivery |
| Return shipping | You pay it. Returns go to Singapore | Check the size before you buy |
If you are close to the free shipping amount, adding an item only makes sense if you want it. For bigger orders, see Charles & Keith vs ZALORA to compare buying locally.
Payment Options
The brand's payment page lists several ways to pay. The options shown at checkout can vary, so use what your cart offers.
| Method | Details | Related |
|---|---|---|
| QRPh | Banks such as BDO, BPI, Metrobank, PNB and Landbank, and wallets such as GCash, Maya, GrabPay, ShopeePay and BillEase | GCash, Maya, BillEase |
| Cards | Visa, Mastercard and American Express credit or debit cards | Visa, Mastercard |
| Digital wallets | PayPal and Apple Pay | Check the checkout page |
Delivery and Tracking
| Step | What to expect |
|---|---|
| Processing | Orders confirmed before 9:00 am Singapore time are processed the same day on working days |
| Delivery time | Standard delivery is listed as 4 to 6 working days, and sales can slow it down |
| Tracking | Sign in to your account, or use the order status page with your order number and email |
| Delivery attempts | Most couriers try twice. Failed attempts and returned parcels can carry extra charges |
| Changes | You can cancel within one hour of ordering. After processing, you cannot change size, color or items |
Returns and Exchanges
The Philippine pages give you 30 days from receiving your order to return items in original condition, with tags and packaging. You pay return shipping, and refunds go back to your original payment method after the return arrives. The Philippine pages also say online exchanges are not currently available, so you return the item and place a new order.
Returns checklist
- Keep the original box, tags and packaging until you are sure.
- Earrings and foot care accessories cannot be returned unless wrong or defective.
- For a wrong or defective item, use the Returns and Exchange form on the site.
- Check the current terms on the Philippine site before you return.
How to Save on Charles & Keith Orders
The brand lists two standing offers for Philippine online orders. Each has its own terms, so read them before you check out.
| Offer | How it works | Good to know |
|---|---|---|
| First purchase | 10% off when you subscribe to the newsletter and create an account | Code is emailed, one-time use, valid 30 days and not combinable |
| Student discount | 10% off regular-priced items with a student account or Student Beans verification | Enter the code before checkout. Not combinable with other discounts |
Our Charles & Keith page tracks current deals and sale periods. See 11.11 sale deals and Black Friday deals when you plan a bigger purchase.
Last Checks Before You Pay
Open the official Philippine site through our link and check today's offers.